Frequently Asked Questions
Please note: this is a help page dedicated to MYOB Academy. If you have a question or need support with your MYOB Product, please visit our contact page for ways to get in touch.
Signing in/ signing up
When you click Sign in you'll be taken to your MYOB sign in screen where you can enter your existing MYOB credentials to use MYOB Academy. If you don't have an MYOB account, click Sign up to get one. It only takes a couple minutes to do it!
How can I switch between users on the same computer?
MYOB Academy saves your sign in details so that you can login easily. However, if you want to let someone else sign in on the same PC, just use an Incognito or Private browser window. Be sure to close that session (close down all the windows you have open) if you want to switch to another user/ want to clear that user's details from the PC.
Why am I taken to a shopping cart when I add courses?
MYOB Academy courses are added to your Learner Dashboard via a checkout process, but every course is free and you won't need to give any credit card details to complete the process.
I have a question about booking in to the Single Touch Payroll workshops/webinars (Australia only)
Please reach out to our helpful sales team on 1300 793 130. And if you're not able to get to one of our workshops or webinars, then check out our self-paced online training.
I have a question about the Certified Consultant training
All questions regarding the Certified Consultant training can be emailed to email@example.com.
If you have a question with MYOB Academy that's not covered by the FAQs, please email us here.